Your card details and personal details are safe and are not stored or shared with anyone. We use 128-bit encryption so it is safe to shop online. Should you have any doubt you are most welcome to do a direct deposit into our account (EFT)

We recommend that you register your Glampalm styler on our website, If the serial number is incorrect we will be in touch with you.

Yes, like all other fantastic brands – We have people copying our brand as well. Beware of fake or counterfeit Glampalm stylers. They look exactly like the real thing; they just don’t perform in the same way. Always purchase from an authorized stockist to avoid disappointment

The serial number allows you to verify if your styler is authentic or not. Each styler has a unique serial number directly opposite the on/off switch.

Glampalm products comply with international IEC safety standards and have been certified to comply with SABS standards locally.

We deliver within the African Continent.

Delivery within the South African borders is free of charge. Delivery takes 24 to 48 hours for all major cities and regional or outer-lying areas takes 48 to 72 hours. Delivery times exclude weekends. We use a courier service with full online tracking that is available on request. For neighboring and all other countries within the African continent, do contact us for shipping charges. Note that VAT and Duty charges may apply to neighboring countries, which is for the account of the purchaser and additional to the prices paid online.

Glampalm Irons carry a 2-year warranty. Glampalm Dryers and Glampalm Wands carry a 1-year warranty. Warranties are only valid for authentic products purchased in South Africa and apply to goods within the South African borders.

This is perfectly normal and is emitted from the power supply. The Glampalm Vibrato makes a louder sound. This is due to the sound of a muffled motor that controls the vibrate mode.You will hear this the moment you plug in the iron regardless if the iron or vibrate mode is on or off…. Perfectly fine!

Fill out the online claim form and we will contact you to arrange collection of your faulty styler. If your faulty unit is under guarantee, we will assess the unit and thereafter repair or replace, at our discretion.

Any physical damage and/or cracks to the casing. Damage as a result of a power surge. Products that have been purchased outside South Africa. Any unauthorized repair, tampering or modification to a Glampalm will result in the warranty being cancelled.

Yes, we have a Glampalm After Care Center that attends to all repairs. You will be liable for the cost and a quotation will be provided prior to the repair.

Allow your Glampalm Styler to cool down and then wipe it with a damp cloth. Be sure to remove any product build up on the plates. We recommend you do this every week to ensure that your product works as it is supposed to.

Yes you will need your sales receipt for warranty purposes.

Mineral Ore is infused on the plates via a process called anodizing. This process ensures that the mineral ore will not wear off. Our plates are full of “secret” technology that we don’t actually mention because we don’t want our stylers copied.

Glampalm irons have a 3 meter long cable.

Glampalm Irons work on variable voltage and will work around the globe Just remember that if you are traveling outside South Africa, please get an international adapter.

For dark hair, we recommend you use the styler on 200 degrees. If you have blonde hair you should set the temperature to 180 degrees. Should you not be satisfied with the results, kindly adjust the temperatures to suit your hair type.

Glampalm plates are cushioned and can tilt to offer you versatile styling as well as even heat and pressure distribution, for a smoother finish. The plates will not come off or fall out…so no need to worry.

Glampalm stylers use the most advanced technology available. Our stylers have eleven heat settings and heat up 26 seconds faster than any other hair iron. We challenge you to put us to the test against other leading brands.
Our stylers cause virtually no damage to your hair, and will not damage or dry out your hair. In one slide, Glampalm stylers get your hair beautifully straight and silky.

The vibrate mode helps in keeping hair frizz free for longer. It will help iron out kinks and creases with ease. Also when using serums and post styling products, the products penetrate better into your hair cuticle. This ensures that you receive the maximum results of the products.

Glampalm Irons are known to be the easiest flat iron to curl with…making curls that last without any hairspray! Yes, you heard right!

Glampalm Stylers are not just mass produced in some factory. Our stylers are carefully precision engineered using the highest quality casings and components. All our products are designed and manufactured by a large electronics corporation in South Korea who pride themselves in producing and developing superior quality products.

Seriously, we don’t believe in gimmicks. We don’t go around changing the color of our stlyers to suit the season; neither do our products contain old, outdated technology. Our stylers are loaded with the most current and advanced technology, and we only make them in black…we will change the color only when we change the technology.

For best results press the plates firmly onto hair and slide slowly. If you slide the styler too quickly over the hair, you are not allowing the mineral ore and “secret” ingredients to work on your hair. The slower you slide (and tighten your grip) the better the results, please remember this. Ideally, you should use the styler on 200 degrees.

Should you have short, fine hair or hair that is extremely curly at the root, we suggest you use the Glampalm Vibrato Iron.
If you have long, thick hair then the Glampalm Wide Styler is the best option for you. Both Stylers can curl as well.

Most definitely, Keratin treatments work extremely well with our standard stylers because of the “Vibrate” mode – which allows better penetration of the keratin into the hair strands.

Glampalm Stylers will not burn your hair…it does not get hot enough to melt the keratin in your hair. Only at temperatures above 215°C, will the keratin protein start to melt, causing irreversible damage.

We suggest you use salon quality hair care that is loaded with moisture to prevent any moisture loss when styling with your Glampalm. That way your hair will always look healthy and wont dry out.

There is no evidence that proves that straightening your hair with an iron, causes hair loss. The cushioned plates on the Glampalm also minimize pressure on the hair when styling allowing the iron to glide effortlessly through your hair.

If done correctly, your hair will stay styled up to a week or until your next wash.